Performance Management and Accountability


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Length of Course

3 hours

Delivery Method



$425 CAD


This masterclass tracks the way in which performance management has evolved, according to the “theory of change”, to now include a focus on outcomes and impacts, as well as a more traditional focus on outputs. The course also recognizes the way in which inputs, processes and outputs have evolved to become more driven by data and technology. Participants will acquire knowledge and skillsets in policy accountability frameworks and learn how to develop, manage and monitor results-based performance of an organization.


Ann Fitz-GeraldAnn Fitz-Gerald is the Director of the Balsillie School of International Affairs and a Professor in Wilfrid Laurier University’s Political Science Department. She has worked at both at King’s College, London University’s International Policy Institute, and at Cranfield University, where she was the Director, Defence and Security Leadership. During her time at Cranfield, Ann led the UK-Government funded Global Facilitation Network for Security Sector Reform and Cranfield’s Centre for Security Sector Management. She also designed and developed the Masters programme in Security Sector Management, which is delivered in both the UK and East Africa.


The masterclass format is a concise summary of 4-5 sessions delivered over a 3-hour period. Upon completion of the masterclass learning objectives, participants will receive a BEI certificate.

Proposed Agenda


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